Linewize Services Ltd.
Last Updated: October 19, 2016
Our Services enable educational institutions (“Schools”) to make better use of their internet connectivity. Our Website serves as a channel for us to share information about our Services with current and potential Customers.
We collect the following categories of information. Our Customers authorize the collection, processing and transfer of such Information, and assume contractual responsibility for providing notification to parents and guardians of students and obtaining all consents as required under applicable laws and regulations.
Contact Information: We collect contact information on our Website from visitors who wish to purchase our Services or seek support. All contact information is provided voluntarily via website forms. Contact information means: first name, last name, e-mail address, job title, name of the organization, country, and state/region. Contact information is used by our sales, support and product teams to contact visitors for the purpose of providing the requested information or support.
Service Information: in the course of performing our Services for Schools (“Customers”), we collect three categories of information (collectively, “Service Information”).
Student information: Linewize integrates with existing directory services (Microsoft Active Directory, Google Directory, etc.) to retrieve the following Student Information: a student identifier in the directory service used by the School (most commonly the student’s School-assigned email address), the student’s group memberships (i.e. the list of classes the student is enrolled in) and, for educational institutions that elect to have our Services handle the setup of student accounts, we also collect the student’s first and last name for each such account. Student Information is used to provide our Services and support. As part of support and troubleshooting activities, select Linewize employees may directly access Student Information which resides on the School’s cloud platform. We track the total number of student accounts processed for billing purposes.
Student Information is retained by Linewize only for the period of time required to provide the Services. We do not sell Student Information, and is retained only for as long as necessary to provide the Linewize Services.
Student Generated Information: Students that use our Services through our Customers create network traffic history such as websites visited and application usage that Linewize tracks and retains in the Linewize cloud platform. This Student Generated Information is held in Linewize systems and associated with the Customer, the class, and the student identifiers. We do not make such Student Generate Information publically accessible, and use it only to provide the required Services. This Student Generated Information is retained by Linewize only for as long as necessary to provide the associated Services (for example reporting on inappropriate network usage).
For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website or the Services.
Operational Information: We also collect service health diagnostics, and technical logging information.
Referral Source: We may identify and record the referring source (other Internet location) that directed a visitor to our Website. We collect the referring Website address from the HTTP “referrer header” provided by your browser. We use this information to better serve our current and potential clients, measure our marketing services and to identify where we might find future Customers.
We will not transfer your personal information to a third party controller without first providing you with information regarding the identity of such controller or the nature of such controller’s business, and obtaining your opt-in consent.
We will not transfer your sensitive personal information to any third party agent or controller without first (i) providing you with information regarding the category of agents and the purpose of such transfer, or, as applicable, the identity of such controller or the nature of such controller’s business, and (ii) obtaining your opt-in consent.
In each instance, please allow us a reasonable time to process your response.
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
We also may disclose your information when we have reason to believe someone is intending to or is causing harm to other users, or anyone else that could be harmed by such activities, or our rights or property.
You may opt out at any time from the use of your personal information for direct marketing purposes by sending a request at [email protected] Please allow us a reasonable time to process your request.
Linewize complies with the Children's Internet Protection Act.