Linewize - release notes

School Manager 2021-012 Release Notes

29 September, 2021

Welcome to School Manager 2021-012!

In this release of School Manager, we fixed a bug that caused drop-down lists and options to appear incorrectly when editing rules.

Connect for MacOS 2.5.0

20 September, 2021

Welcome to Connect for MacOS 2.5.0!

New Features and Improvements

  • This release completes the renaming of Mobile Zone for MacOS to Connect for MacOS.
  • We’ve made some big improvements to the refresh rate of student tiles. Student tiles should update up to three times more frequently and more regularly than before!

School Manager 2021-011 Release Notes

14 September, 2021

Welcome to School Manager 2021-011!

We continue to add improvements to School Manager to make sure exporting the Student Journey Report is stable and Time Period Object configurations reflect the device’s time zone. We have also squashed a bug that caused a blank screen to appear in place of data.  

New Features and Fixes 

A more reliable Student Journey Report generation 

We have introduced a faster and more stable Student Journey Report  generation by limiting the time period coverage to a maximum of 30 days. This prevents the system from potentially freezing during export, as well as helps to manage the amount of data that is retrieved from the database. 

Logging of Student Journey Report export

School Manager now logs exporting of the Student Journey Report. The log will help in troubleshooting should an issue occur.

Device’s time zone is displayed when configuring Time Period objects 

We added a time zone feature to the Time Period Objects to prevent errors if you are configuring a School Manager device that is in another time zone. 

Fixed blank screens

We have fixed an issue that caused a blank screen to be displayed on the Statistics > Network interface instead of data.

Connect for Windows 3.1.1

8 September, 2021

Welcome to Connect for Windows

Welcome to Connect for Windows release 3.1.1!

New Features and Improvements

  • We’ve made some big improvements to the refresh rate of student tiles. Student tiles should update up to three times more frequently and more regularly than before!
  • We renamed the Connect Windows service from "Family Zone Filter Client System Service" to "Network Connection Services".

Fixes

  • We fixed a couple of issues that could occur on Student Activated Devices (SAD) that could stop them from sending screenshots to Classwize or using the proxy filter correctly.
  • The DNS server address could get stuck when the user changed between networks, with the agent trying to use the user’s previous or home network DNS address instead of the school’s network. 
  • When DNS filtering was disabled, the secondary DNS server address wasn’t being restored to its original, pre-filtering value.

School Manager 2021-009 Release Notes

2 September, 2021

Welcome to School Manager 2021-009!

We continue to introduce improvements to School Manager to help you locate data across the application, as well as configure more robust filtering that meets your school’s requirements. 

We have also rolled out additional filtering capabilities to the Student Journey Report to help you generate more meaningful information about your students’ digital wellbeing.

New Features and Improvements

Category/Signature Filter for Student Journey Report

You can now filter the Student Journey Report according to Category/Signature. Exported copies of the report in both CSV and PDF also match the sorting on the screen.

The Student Journey Report is on limited release to our Early Access Schools. For more information about this feature, contact Linewize Support (United States 844-723-3932 | Australia  1300 687 052 | New Zealand 0800 445 206).

Searching capabilities on more pages

More pages now have the Search feature to help you more quickly locate data. 

  • Filtering
    • Safe Search 
  • Edge Networking
    • WAN > NAT Exceptions
    • MDNS Bridge Configurations
    • Gateway VPN Connections
  • Edge Networking > QOS
    • Rate Limiting
    • Priority
  • Configuration > Networking
    • Interfaces
    • Routing
  • Configuration > Authentication
    • Captive Portal
    • SIS Integration
    • LDAP Servers
    • WMI
    • Timeouts
  • Debugging
    • Snapshots

Domain exclusions for DNS filtering

Set up Mobile Agent’s filtering to ignore internal DNS domains.

Fixes

  • Invalid filtering configurations caused the appliance to restart: We have corrected an issue that caused the appliance to restart when filter rules are configured incorrectly.  The application now prevents users from creating bad configurations.  

  • Blank screens on the Cyber Safety Videos page: We have fixed a bug that occasionally caused the Cyber Safety > Videos page to display blank screens.

School Manager 2021-008 Release Notes

19 August, 2021

Welcome to School Manager 2021-008!

We continue to improve School Manager to give you a nicer user experience, more powerful search capabilities, and better filtering features.

We have also fixed issues, resulting in better data presentation and more effective blocking of certain YouTube searches.

New Features and Improvements

Better Search Capabilities

School Manager has a more powerful search feature to help you better locate data in:

  • Time Period configurations
  • Network configuration (Hosts, Destination Ports, Destination IPs)
  • WAN Port forwarding by name or LAN target
  • WAN Many-1 configuration

Improved Filtering for Student Journey Report

Filter the contents of the Student Journey Report based on “Type” and “Result” fields.

The Student Journey Report is on limited release to our Early Access Schools. For more information about this feature, contact Linewize Support (United States (844-723-3932) | Australia 1300 687 052 | New Zealand 0800 445 206)).

Fixes

  • Blocking Certain YouTube Searches: We fixed an issue that prevented some users from blocking certain YouTube searches.
  • Column Headers in WAN Uplink Configuration: We corrected an issue with missing column headers in the WAN Uplink Rules configuration page. When Uplink Rules are added, the page will now display the correct column headers.
  • Data Labels in User Traffic Graphs: We fixed an issue with data labels on the user traffic graphs that made information difficult to read. Data labels are now more readable even with large amounts of data displayed on the graph.
  • Last Sync Text After SIS Configuration Reset: We replaced the incorrect text, “51 years ago” with “Sync Unavailable” in the Last Sync column when resetting SIS configuration.

School Manager 2021-007 Release Notes

5 August, 2021

Welcome to School Manager 2021-007!

We continue to add improvements to School Manager by giving you a more consistent Student Journey Report generation and uninterrupted navigation.

The Student Journey Report is on limited release. For more information about this feature, contact Linewize Support (United States (844-723-3932) | Australia 1300 687 052 | New Zealand 0800 445 206).

Fixes and Improvements

  • We have fixed a bug that required users to manually refresh the page when exporting large Student Journey Reports.  With this bug gone, users are instead notified automatically that they will receive the report by email.
  • We solved an issue that caused sorting  discrepancies between the exported Student Journey Report and the Student Journey online. The exported Student Journey Report now matches the way it was sorted by the user prior to exporting.
  • We have fixed the Student Journey Time Slider’s incorrect time increments. Users can now generate more accurate  Student Journey Reports that cover a range of 11 hours or less.
  • We have fixed an issue that created a grey overlay when Filtering Enabled is toggled on/off in Configurations > Mobile Agent.  Users can now work with School Manager without interruptions.
  • We corrected a bug where permanent association was created even when a MAC address was added to Association Exceptions. Now that this issue is gone, MAC addresses will not be allowed to create permanent associations.

School Manager 2021-006 Release Notes

27 July, 2021

Welcome to School Manager 2021-006!

We continue to add new improvements to reporting, navigation, and diagnostics to give you a more stable and secure School Manager experience. This also provides a few fixes for filtering downvote requests, navigation, and authentication.

New Features

New Time Range Slider for Student Journey Report Beta

The new Time Range slider allows users to generate more specific time frames for the Student Journey Report. The slider, which is available for reports that cover a window of 24 hours or less, allows users to further adjust their reports to more specific periods.

The Student Journey Report is on limited release. For more information about this feature, contact Linewize Support (United States (844-723-3932) | Australia 1300 687 052 | New Zealand 0800 445 206).

Time Zone is Added to the Student Journey Report’s Filename

This update improves the way the Student Journey Report’s filename is generated by including the School Manager device’s timezone instead of just its name. Adding the time zone to filenames helps administrators and users with Reporting/Pastoral Care permission to see instantly when the report was created and to ensure that they are working with the most relevant copy of the report.

Time zone is also included on the Student Journey Report’s cover page.

The Student Journey Report is on limited release. For more information about this feature, contact Linewize Support (United States (844-723-3932) | Australia 1300 687 052 | New Zealand 0800 445 206).

Search for Alarms

When you have a long history of alarms that were triggered when critical configurations were made within School Manager, it helps to be able to filter the list and locate a specific alarm. Search is now available in Diagnostics > Alarms to help IT administrators find and resolve issues more quickly. Simply enter a date or time stamp, type, or message in the Search bar, and the screen will display just the relevant information.

New User Interface Components for Filtering Reports

We have introduced new user interface components to help you filter reports and other areas of School Manager.

Fixed Issues

Fixed Confirmation Notifications for Lodged Downvote Requests

Users will receive confirmation that their downvotes for blocked websites have been lodged, including a message that their schools’ IT administrators will check if the categories for the blocked sites need to be updated. This fix also requires users to refresh the page before submitting another request to prevent them from accidentally lodging multiple downvotes.

Fixed Navigation Bars in Forms and Dialog Boxes

We have solved an issue that previously caused top navigation bars and headers in forms and dialog boxes to appear out of place when users are scrolling. With this fix, horizontal and vertical navigation bars now stay in place when users scroll up, down, or sideways.

Fixed Emailed Reports

We have fixed a bug that prevented some recipients from receiving Weekly Welfare and Weekly reports by email. Recipients can now receive these reports via email as scheduled.

Fixed Issues with Invalid Credentials and Blocked Student Dashboards

We have fixed an issue where authenticated users received prompts that their credentials were invalid, resulting in blocked access to student dashboards. Users can now successfully log on and navigate School Manager.

Connect for Windows 3.1.0

22 July, 2021

Welcome to Connect for Windows

This release completes the renaming of Mobile Zone for Windows to Connect for Windows.

Mobile Zone for Windows 3.0.6

29 June, 2021

Welcome to Mobile Zone for Windows 3.0.6

Improvements & Fixes

  • We've improved the agent’s CPU usage.
  • Error messages that appear when an agent can’t authenticate to our API are more informative about the likely cause of the error.
  • We’ll now tell you if your attempt to submit a diagnostic report succeeded or failed.
  • We’ve improved our error logging within the agent.